9) Product Questions (Text 2 Sex, Modern Asian Man, Practical Day Game)
I just purchased a product and when I tried to download, it tells me I have to register the product to my account. When I try to do that, it says that I have a “duplicate account.”
If you are a new user, you will need to create an account and register the product that you purchased in order to download it. If you are already a member you will need to login to your account first and then register each new product so that you can access and download them. Every time you purchase a new product you will have to go through the process of registering the product when you are logged into the members area. If you have forgotten you login name or password, please click the ‘forgot login’ or ‘forgot password’ in order to retrieve or change your information. If you do not see an email immediately, please check your junk and/or spam box for the reset link and instructions. If the problems persist, please contact the ABCs Support Desk for assistance.
No. All of our products are digital. After you make your payment, you will receive a unique password which will give you unlimited access to our online product portal. Everything associated with the product you purchased will be located there. Your product access will never expire.
For Modern Asian Man, you will have the option to upload the ebook to a digital reader such as a Kindle or just read the PDF straight from your computer.
Our product log in information is automated but sometimes an error can occur. Please refer to the possible issues below for help. Please note that products purchased at the alumni price require manual set up. Please allow 24-48 hours after purchase for an email containing your username and password.
If your username or password do not work, first try resetting your password. If you are still experiencing difficulties. email firstname.lastname@example.org. make sure to include the email and name in which you purchased the product(s) under.
For all other product questions or access issues, please email email@example.com and include a detailed description of your technical problem, the purchase email, and name.
If you never received your log in information, make sure to check your spam folder. If you still can’t find your log in information, email firstname.lastname@example.org
Please include the purchase name, email, and date of purchase. A representative will respond to you within 24 hours.